Course Summary

The 2-Day Competency-Based Interview Workshop for Hiring Managers is designed to enhance the interview skills of managers, enabling them to effectively identify and select

candidates who possess the necessary skills and behaviors for various roles. This comprehensive workshop covers the principles of competency-based interviewing, techniques

for defining and assessing key competencies, crafting and framing effective questions, and evaluating candidate responses using various methods. This workshop not only improves

individual skills but also aligns the hiring process with organizational goals, ensuring the selection of high-potential candidates and contributing to overall organizational success.

Learning Objective

The objectives of the program are participants will learn:

•To provide hiring managers with a comprehensive understanding of competency-based

interviews.

•To learn techniques for identifying, defining, and assessing key competencies relevant

to various roles.

•To develop skills in crafting effective competency-based interview questions.

•To equip managers with strategies for conducting structured interviews and evaluating

candidate responses.

•To offer practical exercises and role-playing opportunities to reinforce learning.

Learning Outcomes

Upon completion of the training, participants will be able to:

• Define and articulate the principles of competency-based interviewing.

• Identify and document the key competencies required for various roles within their

organization.

• Create and ask competency-based questions that effectively evaluate candidate

capabilities.

• Conduct structured and consistent interviews that ensure fairness and objectivity.

• Use methods taught in this training to assess candidate responses accurately and make

informed hiring decisions.

Course Outline

Day 1

Session 1 – Fundamentals of Competency-Based Interviews

Session 2 – Identifying and Defining Competencies

Session 3 - Crafting Effective Competency-Based Questions

Session 4 – Job Advertisements

Day 2

Session 5 – Interview Techniques and Best Practices

Session 6 – Optimizing Cost Per Hire

Session 7 - Evaluating Candidate Responses

Session 8 – Employer Branding in Action

Benefits to Organization

Improved hiring processes with a focus on selecting candidates who possess the right

skills and behaviors.

• Enhanced ability to identify high-potential candidates who align with the organization’s

core values and competencies.

• Increased consistency and fairness in the interview process, leading to better hiring

decisions.

• Reduced turnover rates by hiring candidates who are a better fit for the roles and the

organization.

• Empowered hiring managers with the skills and confidence to conduct effective and

insightful interviews.

Methodology

The training program will be highly interactive, incorporating a mix of presentations, group discussions, role-playing, and practical exercises. Real-life case studies and examples will be used to ensure relevance and applicability to the participants' work environments.