Duration

2 Days

Time Schedule

Time - 9:00am to 5:00pm 

Break - 10:15am to 10.30am and 3:15pm to 3:30pm 

Lunch - 1:00pm to 2:00pm

Introduction

In the workplace, there are often conflicting demands on time or disagreements for which these skills are critical in reaching agreements that satisfy all parties. In certain positions, these skills are more important than in others, such as any position where you are responsible for customer relations or managing others. Here, the ability to influence and persuade people is crucial.

Course Objective

Upon completing this workshop, participants will be able to:

▪Know what to do before you go into a negotiation

▪Understanding the best approach for the people you will be negotiating with

▪Getting to an agreement that satisfies both parties

▪Get to a closing point

▪Build a strong relationship foundation with your prospect

▪Asking your prospect, the right questions

▪Spot your prospect’s buying points

▪Identify what your prospect is really looking for

Program Value Proposition

A vast body of scientific evidence now exists on how, when, and why people say “yes” to requests. Among them is the study of NLP or Neuro Linguistic Programming.

NLP is about modelling, studying, understanding, and transferring the skills of top performers in any field. By using NLP, your people will be able to enhance their regular activity into a focussed, energetic, and strategic experience.

NLP is an advanced tool used by many successful professionals in a whole range of activities. The simplicity of the tool plus its effectiveness makes it a much sought-after edge of today’s professionals.

Participants will learn, practice, and assimilate these skills into their daily activities until they become unconsciously competent in these skills.

Key Contents

Day 1

Introduction

•Introduction to speaker

•What to expect

•House and ground rules

•Program overview

•Icebreaker – Kopitiam Madness

10.30 AM – 12.00 PM 

Module 2: DEEP DIVE INTO THE ENVIRONMENTAL PILLAR

• How Companies Can Integrate Environmental Sustainability into Their Operations & Strategy 

• Learn How to Balance Profitability with Environmental and Social Responsibility 

12.00 PM – 1.30PM 

Module 3: UNDERSTANDING THE SOCIAL PILLAR

• Explore how businesses can integrate social responsibility into their overall strategy 

• Learn how to foster sustainable growth while making a positive impact on people and communities 2.30 PM - 3.30 PM 

Module 4: EXPLORING THE GOVERNANCE PILLAR 

• Explore how robust governance practices form the foundation of ESG 

• Understand how these practices ensure responsible corporate behavior and support long-term success 

3.45 PM - 4.15 PM

Module 5: ESG FRAMEWORKS & REPORTING

• Explore key ESG reporting frameworks and best practices for disclosure 

• Learn how companies effectively communicate ESG performance to stakeholders 

4.15 PM – 4.45 PM 

Module 6: ESG In Action

• Gain hands-on experience in applying ESG knowledge to real business scenarios

• Develop strategic thinking and informed decision-making skills 

4.45 PM – 5.00 PM 

CLOSING SESSION: WRAP-UP & NEXT STEPS 

Target Audience

Sales Representatives, Executives, Agents, Client Relationship Executives & Managers, and anyone looking to improve their creativity and innovation in sales and negotiation.

Methodology

This program will be delivered using multiple methodologies. As the program is designed to be both theoretical and practical hands-on sessions.

▪Theoretical (Lecture style)

▪Reviewing & evaluating case studies

▪Group discussion & presentation

▪Gameplay Simulation L&D Roleplay

Trainer incorporates technologies learnt from Neuro Associative Conditioning, Neuro Action Technology, and fundamental Neuro Linguistic Programming with Action Learning to create an environment where participants will be fully engaged on both conscious and subconscious level.

Training is delivered in a highly interactive and experiential way. Concepts and background information are presented through group exercises, discussion and activities creating an environment that facilitates accelerated learning and application.

The trainer will facilitate discussion of real issues and challenges that the participants face in their work and private lives. Each activity will be thoroughly de-briefed to link the learning to real life.