Consultative Selling & Persuasive Negotiation Skills

Mastering Environmental Social & Governance (ESG) – Towards Sustainability 

Date: 13&14 July 2026


2 Days (9.00am to 5.00pm)

Venue: Ancasa Hotel Kuala Lumpur

Date: 8&9 October 2026


2 Days (9.00am to 5.00pm)

Venue: Ancasa Hotel Kuala Lumpur

Introduction

In the workplace, there are often conflicting demands on time or disagreements for which these skills are critical in reaching agreements that satisfy all parties. In certain positions, these skills are more important than in others, such as any position where you are responsible for customer relations or managing others. Here, the ability to influence and persuade people is crucial.

Course Objective

Upon completing this workshop, participants will be able to:

â–ª Know what to do before you go into a negotiation

â–ª Understanding the best approach for the people you will be negotiating with

â–ª Getting to an agreement that satisfies both parties

â–ª Get to a closing point

â–ª Build a strong relationship foundation with your prospect

â–ª Asking your prospect, the right questions

â–ª Spot your prospect’s buying points

â–ª Identify what your prospect is really looking for

Program Value Proposition

A vast body of scientific evidence now exists on how, when, and why people say “yes” to requests. Among them is the study of NLP or Neuro Linguistic Programming. NLP is about modelling, studying, understanding, and transferring the skills of top performers in any field. By using NLP, your people will be able to enhance their regular activity into a focussed, energetic, and strategic experience. NLP is an advanced tool used by many successful professionals in a whole range of activities. The simplicity of the tool plus its effectiveness makes it a much sought-after edge of today’s professionals. Participants will learn, practice, and assimilate these skills into their daily activities until they become unconsciously competent in these skills.

Target Audience

Sales Representatives, Executives, Agents, Client Relationship Executives & Managers, and anyone looking to improve their creativity and innovation in sales and negotiation.

Key Contents

Day 1

Introduction

Module 2: DEEP DIVE INTO THE ENVIRONMENTAL PILLAR

Module 3: UNDERSTANDING THE SOCIAL PILLAR

Module 4: EXPLORING THE GOVERNANCE PILLAR 

Module 5: ESG FRAMEWORKS & REPORTING

Module 6: ESG In Action

CLOSING SESSION: WRAP-UP & NEXT STEPS 

Methodology

This program will be delivered using multiple methodologies. As the program is designed to be both theoretical and practical hands-on sessions.

â–ª Theoretical (Lecture style)

â–ª Reviewing & evaluating case studies

â–ª Group discussion & presentation

â–ª Gameplay Simulation L&D Roleplay

Trainer incorporates technologies learnt from Neuro Associative Conditioning, Neuro Action Technology, and fundamental Neuro Linguistic Programming with Action Learning to create an environment where participants will be fully engaged on both conscious and subconscious level.

Training is delivered in a highly interactive and experiential way. Concepts and background information are presented through group exercises, discussion and activities creating an environment that facilitates accelerated learning and application.

The trainer will facilitate discussion of real issues and challenges that the participants face in their work and private lives. Each activity will be thoroughly de-briefed to link the learning to real life.

Daniel Cheong

Daniel Cheong is a personal development, leadership, and communication trainer with experience in coaching individuals and teams to build confidence, self-awareness, and workplace effectiveness. His training areas include career development, talent development, leadership, team dynamics, interpersonal communication, and NLP-based personal growth.

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