Introduction

Transitioning from individual contributor to manager is one of the most challenging career shifts. Technical competence alone is no longer enough — new managers must learn to influence, align teams, make decisions, and deliver results through others. Lead With Impact equips new managers with essential leadership mindsets, communication tools, and practical management skills to confidently lead people, drive performance, and build trust.

The program emphasizes hands-on practice, real workplace scenarios, leadership simulations, and action planning to ensure participants can immediately apply what they learn in their teams.

Learning Objective

By the end of this program, participants will be able to:

• Understand the role shift from individual contributor to leader

• Apply leadership behaviors that build trust and credibility

• Communicate expectations clearly and manage team performance

• Delegate work effectively with clear ownership and accountability

• Handle difficult conversations confidently and professionally

• Coach employees to improve performance and motivation

• Apply practical leadership tools to manage different employee situations

• Create a personal leadership development plan

Target Audience

First-time managers, Team leaders, Supervisors, Newly promoted leaders (0–2 years’experience)

Course Outline

DAY 1 — Foundations of Effective Leadership

Module 1 — The New Manager Mindset

Module 2 — Leading with Trust & Influence

Module 3 — Clear Communication & Expectation Setting

Module 4 — Delegation & Accountability

Module 5 — Giving Effective Feedback

DAY 2 — Leading People & Managing Challenges

Module 6 — Understanding Employee Motivation

Module 7 — Coaching for Performance

Module 8 — Handling Difficult Conversations

Module 9 — Leadership Decision Making & Problem Solving

Module 10 — Personal Leadership Action Plan

Methodology

This program uses an experiential learning approach:

• 70% Practice

Leadership simulations, Case studies, Role plays, Group discussions & Coaching practice

• 30% Concepts

Leadership frameworks, Tools and models & Practical examples